workshop
Resolve
Better conflict. Stronger relationships. Better outcomes
Conflict is inevitable and can even be valuable.
In fast-moving, high-pressure environments conflict is often avoided, suppressed or allowed to simmer. Over time that erodes trust, slows decisions and drains energy.
Resolve is a practical workshop that helps leaders and teams engage in constructive conflict and reduce incidents of destructive conflict.
Stronger relationships
Build trust through honest conversations and empathy
Better decisions
Surface different perspectives early and constructively
Sustainable performance
Create a healthy environment for people and teams to thrive
workshop
Practical skills for navigating conflict with confidence
When conflict is handled badly, teams lose trust, conversations become guarded, decisions get slower, and important issues stay buried until they become bigger and harder to resolve.
When it is handled well, conflict becomes a source of clarity. People learn how to raise concerns earlier, listen more carefully, challenge ideas without attacking people, and work through differences in a way that strengthens relationships rather than damaging them.
Most organisations suffer from poor-quality conflict: avoidance, defensiveness, passive aggression, politics, and unresolved tension that drains energy from the real work.
This workshop gives people practical tools for naming what is happening, staying grounded under pressure, and having the conversations they usually put off.
It helps leaders and teams build the confidence to deal with disagreement constructively so that they can make better decisions, protect trust, and keep moving forward without pretending that everything is fine.
Understand the difference between healthy and unhealthy conflict
Recognise your default conflict style and its impact on others
Create the conditions for open, respectful and honest conversations
Raise concerns and give feedback clearly and constructively without blame or escalations
Manage strong emotions - yours and others - with greater calm and skill
Work through differences and find solutions that stick
Rebuild trust after conflict and strengthen working relationships
Who is this for?
Leaders
Build a culture where issues are addressed early and constructively
Coaches
Help teams navigate conflict, strengthen trust and improve impact
Teams
Speak up, listen well and work through differences to deliver better
Managers
Build your skills and confidence in leading difficult conversations
reviews
What Learners Are Saying
This workshop gave me and my team a framework and confidence to have conversations we used to avoid.
Emma L
Practice Lead
It helped our team surface issues earlier and talk about them respectfully. Uncomfortable? Sure. Useful? Definitely.
Winnie
Programme Delivery Lead
This is something that every team should really do. It's often ignored and just assumed that people will get on with things but without the skills and the confidence to practice them, it just doesn't happen.
Aislinn Green
Agile Coach
Find out more
Want to learn more about dates and options for public, in-house and 1-2-1 options? Drop me a note and I’ll get back to you.
